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The tables delivered today belong to two business domains. Cloud Chat is the helpdesk itself: every conversation, contact and tag in the workspace, whether or not an AI agent took part. Claudia covers only the conversations the ClaudIA agent handled, seen from that agent’s side. Each table arrives in one of two ways, because the two are ingested differently: either rewritten in full on every delivery, or as a daily delta. The mode is stated in the Delivery column below and on each table’s page, and it decides which partitions you read. Every column of every table is defined on that table’s own page, with the type the source warehouse declares. Parquet does not carry varchar lengths, so a length there tells you what the source declares, not something the file itself enforces. The schema name in each caption is the one you use in the S3 path and in your own external table definitions.

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Claudia tables

datamart_claudia · 7 tables

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Cloud Chat tables

datamart_cloudchat_saas · 10 tables
Rewritten daily means the partition delivered today holds the whole table. Read the latest snapshot_date= partition and ignore the older ones.Daily delta means each partition holds only the rows the datamart ingested that day. Union every etl_date= partition to reconstruct the table, etl_date=__initial__ included. See bucket layout.
Looking for a specific column? Search for its name with ⌘K. The search covers every column definition in this catalog.