curl --request PATCH \
  --url https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/canned-responses/{cannedResponseId} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --header 'cloudchat-instance: <cloudchat-instance>' \
  --data '
{
  "canned_response": {
    "short_code": "refund-policy-2026",
    "content": "Refunds are processed within 3 business days of approval."
  }
}
'

import requests

url = "https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/canned-responses/{cannedResponseId}"

payload = { "canned_response": {
        "short_code": "refund-policy-2026",
        "content": "Refunds are processed within 3 business days of approval."
    } }
headers = {
    "cloudchat-instance": "<cloudchat-instance>",
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {
    'cloudchat-instance': '<cloudchat-instance>',
    Authorization: 'Bearer <token>',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    canned_response: {
      short_code: 'refund-policy-2026',
      content: 'Refunds are processed within 3 business days of approval.'
    }
  })
};

fetch('https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/canned-responses/{cannedResponseId}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/canned-responses/{cannedResponseId}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PATCH",
  CURLOPT_POSTFIELDS => json_encode([
    'canned_response' => [
        'short_code' => 'refund-policy-2026',
        'content' => 'Refunds are processed within 3 business days of approval.'
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json",
    "cloudchat-instance: <cloudchat-instance>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/canned-responses/{cannedResponseId}"

	payload := strings.NewReader("{\n  \"canned_response\": {\n    \"short_code\": \"refund-policy-2026\",\n    \"content\": \"Refunds are processed within 3 business days of approval.\"\n  }\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("cloudchat-instance", "<cloudchat-instance>")
	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.patch("https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/canned-responses/{cannedResponseId}")
  .header("cloudchat-instance", "<cloudchat-instance>")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"canned_response\": {\n    \"short_code\": \"refund-policy-2026\",\n    \"content\": \"Refunds are processed within 3 business days of approval.\"\n  }\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/canned-responses/{cannedResponseId}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["cloudchat-instance"] = '<cloudchat-instance>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"canned_response\": {\n    \"short_code\": \"refund-policy-2026\",\n    \"content\": \"Refunds are processed within 3 business days of approval.\"\n  }\n}"

response = http.request(request)
puts response.read_body

{
  "id": 42,
  "short_code": "refund-policy",
  "content": "Refunds are processed within 5 business days of approval.",
  "created_at": "2026-08-13T19:09:51.482Z",
  "updated_at": "2026-08-13T19:42:07.115Z"
}

{
  "error": {
    "code": "bad_request",
    "message": "Provide at least one of short_code or content."
  }
}

{
  "error": {
    "code": "unauthorized",
    "message": "Authentication is required. Send a valid Bearer token in the Authorization header."
  }
}

{
  "error": {
    "code": "forbidden",
    "message": "This account is suspended."
  }
}

{
  "error": {
    "code": "not_found",
    "message": "Resource could not be found."
  }
}

{
  "error": {
    "code": "validation_failed",
    "message": "The request payload is invalid.",
    "details": [
      {
        "field": "short_code",
        "code": "taken",
        "message": "has already been taken"
      }
    ]
  }
}

{
  "message": "API rate limit exceeded"
}

{
  "error": {
    "code": "internal_error",
    "message": "An unexpected error occurred. Please try again later."
  }
}