curl --request PATCH \
  --url https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/agents/{agentId} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --header 'cloudchat-instance: <cloudchat-instance>' \
  --data '
{
  "agent": {
    "name": "Jane Doe",
    "role": "supervisor",
    "availability": "online",
    "auto_offline": true,
    "assignment_limit": 5,
    "inbox_ids": [
      3,
      7
    ],
    "display_name": "<string>"
  }
}
'

import requests

url = "https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/agents/{agentId}"

payload = { "agent": {
        "name": "Jane Doe",
        "role": "supervisor",
        "availability": "online",
        "auto_offline": True,
        "assignment_limit": 5,
        "inbox_ids": [3, 7],
        "display_name": "<string>"
    } }
headers = {
    "cloudchat-instance": "<cloudchat-instance>",
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {
    'cloudchat-instance': '<cloudchat-instance>',
    Authorization: 'Bearer <token>',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    agent: {
      name: 'Jane Doe',
      role: 'supervisor',
      availability: 'online',
      auto_offline: true,
      assignment_limit: 5,
      inbox_ids: [3, 7],
      display_name: '<string>'
    }
  })
};

fetch('https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/agents/{agentId}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/agents/{agentId}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PATCH",
  CURLOPT_POSTFIELDS => json_encode([
    'agent' => [
        'name' => 'Jane Doe',
        'role' => 'supervisor',
        'availability' => 'online',
        'auto_offline' => true,
        'assignment_limit' => 5,
        'inbox_ids' => [
                3,
                7
        ],
        'display_name' => '<string>'
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json",
    "cloudchat-instance: <cloudchat-instance>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/agents/{agentId}"

	payload := strings.NewReader("{\n  \"agent\": {\n    \"name\": \"Jane Doe\",\n    \"role\": \"supervisor\",\n    \"availability\": \"online\",\n    \"auto_offline\": true,\n    \"assignment_limit\": 5,\n    \"inbox_ids\": [\n      3,\n      7\n    ],\n    \"display_name\": \"<string>\"\n  }\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("cloudchat-instance", "<cloudchat-instance>")
	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.patch("https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/agents/{agentId}")
  .header("cloudchat-instance", "<cloudchat-instance>")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"agent\": {\n    \"name\": \"Jane Doe\",\n    \"role\": \"supervisor\",\n    \"availability\": \"online\",\n    \"auto_offline\": true,\n    \"assignment_limit\": 5,\n    \"inbox_ids\": [\n      3,\n      7\n    ],\n    \"display_name\": \"<string>\"\n  }\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/agents/{agentId}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["cloudchat-instance"] = '<cloudchat-instance>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"agent\": {\n    \"name\": \"Jane Doe\",\n    \"role\": \"supervisor\",\n    \"availability\": \"online\",\n    \"auto_offline\": true,\n    \"assignment_limit\": 5,\n    \"inbox_ids\": [\n      3,\n      7\n    ],\n    \"display_name\": \"<string>\"\n  }\n}"

response = http.request(request)
puts response.read_body

{
  "id": 7,
  "name": "Jane Doe",
  "email": "jane@acme.com",
  "role": "agent",
  "availability_status": "online",
  "auto_offline": true,
  "assignment_limit": null,
  "is_ai_agent": false,
  "team_ids": [
    5
  ],
  "inbox_ids": [
    3
  ],
  "created_at": "2026-05-02T11:04:17.000Z",
  "updated_at": "2026-08-10T14:32:05.123Z",
  "display_name": "<string>"
}

{
  "error": {
    "code": "bad_request",
    "message": "Provide at least one of: name, role, availability, auto_offline, assignment_limit or inbox_ids."
  }
}

{
  "error": {
    "code": "unauthorized",
    "message": "Authentication is required. Send a valid Bearer token in the Authorization header."
  }
}

{
  "error": {
    "code": "forbidden",
    "message": "You are not allowed to perform this action."
  }
}

{
  "error": {
    "code": "not_found",
    "message": "Resource could not be found."
  }
}

{
  "error": {
    "code": "validation_failed",
    "message": "The request payload is invalid.",
    "details": [
      {
        "field": "inbox_ids",
        "code": "invalid",
        "message": "Unknown inbox ids for this account: 99."
      }
    ]
  }
}

{
  "message": "API rate limit exceeded"
}

{
  "error": {
    "code": "internal_error",
    "message": "An unexpected error occurred. Please try again later."
  }
}