curl --request GET \
  --url https://api.cloudhumans.com/claudia/v1/messages/{messageId}/trace \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://api.cloudhumans.com/claudia/v1/messages/{messageId}/trace"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://api.cloudhumans.com/claudia/v1/messages/{messageId}/trace', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.cloudhumans.com/claudia/v1/messages/{messageId}/trace",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.cloudhumans.com/claudia/v1/messages/{messageId}/trace"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.cloudhumans.com/claudia/v1/messages/{messageId}/trace")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.cloudhumans.com/claudia/v1/messages/{messageId}/trace")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "messageId": "6683f1c2a4b19e0012ab34cd",
  "projectName": "acme_support",
  "conversationId": "3f1c8a52-1c4e-4d0a-9a1b-2f6de2a3c111",
  "assistants": {},
  "trace": {
    "id": "deadbeef",
    "observations": [
      {
        "id": "obs-root",
        "name": "AGENTIC_REACT_AGENT",
        "type": "SPAN",
        "parentObservationId": "obs-root",
        "startTime": "2026-06-10T12:00:00Z",
        "endTime": "2026-06-10T12:00:01Z",
        "status": "ok",
        "statusMessage": "tool timeout",
        "metadata": {}
      }
    ],
    "name": "message-processing",
    "timestamp": "2026-06-10T12:00:00Z"
  },
  "judge": {
    "action": "CONTINUE",
    "selectedAgent": "billing_agent",
    "selectedAgentId": "agent-7",
    "fallbackReason": "out_of_list",
    "hallucinated": false,
    "reasoning": "The customer asked about an invoice, so I am routing to billing."
  },
  "modelDecision": {
    "usedSectionIds": [
      "<string>"
    ],
    "relevantSectionIds": [
      "<string>"
    ],
    "sections": [
      {
        "id": "665f1c2a4b19e0012ab34c99",
        "usedInResponse": true,
        "title": "Como pagar boleto",
        "score": 0.91,
        "type": "N1",
        "tag": "faq",
        "topic": "pagamentos",
        "wasSelected": true
      }
    ],
    "responseType": "ClarificationResponse",
    "agentAction": "NO_ACTION",
    "classifierAction": "CLARIFY",
    "modelReasoning": "Usei a seção sec-1 porque cobre a pergunta sobre boleto; descartei sec-2 por tratar de cartão.",
    "classificationReasoning": "Duas seções competem pela intenção do cliente.",
    "clarificationReasoning": "A pergunta é ambígua entre boleto e cartão.",
    "noValidContentReasoning": "Nenhuma seção cobre segunda via de boleto."
  }
}

{
  "error": "Forbidden: token holds no claim for the requested account"
}

{
  "error": "Forbidden: token holds no claim for the requested account"
}

{
  "error": "Forbidden: token holds no claim for the requested account"
}

{
  "error": "Forbidden: token holds no claim for the requested account"
}

{
  "error": "Forbidden: token holds no claim for the requested account"
}

{
  "error": "Forbidden: token holds no claim for the requested account"
}