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DELETE
Delete a content entry

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

kbId
string
required

Knowledge base to operate on. Get the ids from listMyKnowledgeBases.

entryId
string
required

Entry to operate on, as returned by listEntries.

Response

The content as it was before removal.

A piece of content used to answer your customers.

disabled
boolean
required

Disabled content stays stored but is not used to answer.

Example:

false

createdAt
string
required

When it was created (ISO-8601).

Example:

"2026-08-10T14:32:05"

updatedAt
string
required

When it last changed (ISO-8601).

Example:

"2026-08-10T18:20:41"

id
string

Use this id in the single-entry endpoints.

Example:

"6683f1c2a4b19e0012ab34cd"

title
string

What the content is about — the question it answers.

Example:

"Prazo de entrega"

response
string

The answer itself.

Example:

"Entregamos em até 5 dias úteis."

label
string

Tag applied to this content. Empty when untagged.

Example:

"logistica"

topic
string

Topic this content is grouped under.

Example:

"Entregas"

type
enum<string>

Support level this content answers at.

Available options:
N1,
N2,
INTERACTIVE
Example:

"N1"