Enable or disable an entry
Flip an entry between active and disabled. Disabled content stays stored but is not used to answer.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
Knowledge base to operate on. Get the ids from listMyKnowledgeBases.
Entry to operate on, as returned by listEntries.
Response
The content with its new state.
A piece of content used to answer your customers.
Disabled content stays stored but is not used to answer.
false
When it was created (ISO-8601).
"2026-08-10T14:32:05"
When it last changed (ISO-8601).
"2026-08-10T18:20:41"
Use this id in the single-entry endpoints.
"6683f1c2a4b19e0012ab34cd"
What the content is about — the question it answers.
"Prazo de entrega"
The answer itself.
"Entregamos em até 5 dias úteis."
Tag applied to this content. Empty when untagged.
"logistica"
Topic this content is grouped under.
"Entregas"
Support level this content answers at.
N1, N2, INTERACTIVE "N1"