Get a knowledge base
A single knowledge base by id. Every other endpoint takes this id, so this is how you confirm one is reachable with your credentials before operating on it.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
Knowledge base to read. Get the ids from listMyKnowledgeBases.
Response
The knowledge base.
A knowledge base you can manage.
Display name.
"Support FAQ"
Account this knowledge base belongs to, e.g. 7. Only unique within instance: read the two together — the pair is what identifies the account, and accountId on its own does not.
CloudChat instance the account lives in, e.g. 4. With accountId it forms the pair that identifies this row's account, which is what tells rows apart when one listing spans several accounts.
When it was created (ISO-8601).
"2026-08-10T14:32:05"
When it last changed (ISO-8601).
"2026-08-10T18:20:41"
Use this id in the content endpoints.
"6683f1c2a4b19e0012ab34cd"