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PUT
Update a content entry

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

kbId
string
required

Knowledge base to operate on. Get the ids from listMyKnowledgeBases.

entryId
string
required

Entry to operate on, as returned by listEntries.

Body

application/json

Content to create or replace.

title
string
required

What the content is about — the question it answers.

response
string
required

The answer itself.

type
enum<string>
required

Support level this content answers at. INTERACTIVE is rejected.

Available options:
N1,
N2,
INTERACTIVE
label
string

Tag to apply. Omit to leave the content untagged.

topic
string

Topic to group this content under.

Response

The content as stored.

A piece of content used to answer your customers.

disabled
boolean
required

Disabled content stays stored but is not used to answer.

Example:

false

createdAt
string
required

When it was created (ISO-8601).

Example:

"2026-08-10T14:32:05"

updatedAt
string
required

When it last changed (ISO-8601).

Example:

"2026-08-10T18:20:41"

id
string

Use this id in the single-entry endpoints.

Example:

"6683f1c2a4b19e0012ab34cd"

title
string

What the content is about — the question it answers.

Example:

"Prazo de entrega"

response
string

The answer itself.

Example:

"Entregamos em até 5 dias úteis."

label
string

Tag applied to this content. Empty when untagged.

Example:

"logistica"

topic
string

Topic this content is grouped under.

Example:

"Entregas"

type
enum<string>

Support level this content answers at.

Available options:
N1,
N2,
INTERACTIVE
Example:

"N1"