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POST
Create a content entry

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

kbId
string
required

Knowledge base to operate on. Get the ids from listMyKnowledgeBases.

Body

application/json

Content to create or replace.

title
string
required

What the content is about — the question it answers.

response
string
required

The answer itself.

type
enum<string>
required

Support level this content answers at. INTERACTIVE is rejected.

Available options:
N1,
N2,
INTERACTIVE
label
string

Tag to apply. Omit to leave the content untagged.

topic
string

Topic to group this content under.

Response

The content as stored.

A piece of content used to answer your customers.

disabled
boolean
required

Disabled content stays stored but is not used to answer.

Example:

false

createdAt
string
required

When it was created (ISO-8601).

Example:

"2026-08-10T14:32:05"

updatedAt
string
required

When it last changed (ISO-8601).

Example:

"2026-08-10T18:20:41"

id
string

Use this id in the single-entry endpoints.

Example:

"6683f1c2a4b19e0012ab34cd"

title
string

What the content is about — the question it answers.

Example:

"Prazo de entrega"

response
string

The answer itself.

Example:

"Entregamos em até 5 dias úteis."

label
string

Tag applied to this content. Empty when untagged.

Example:

"logistica"

topic
string

Topic this content is grouped under.

Example:

"Entregas"

type
enum<string>

Support level this content answers at.

Available options:
N1,
N2,
INTERACTIVE
Example:

"N1"