curl --request GET \
  --url https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/reports/{reportKey} \
  --header 'Authorization: Bearer <token>' \
  --header 'cloudchat-instance: <cloudchat-instance>'

import requests

url = "https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/reports/{reportKey}"

headers = {
    "cloudchat-instance": "<cloudchat-instance>",
    "Authorization": "Bearer <token>"
}

response = requests.get(url, headers=headers)

print(response.text)

const options = {
  method: 'GET',
  headers: {'cloudchat-instance': '<cloudchat-instance>', Authorization: 'Bearer <token>'}
};

fetch('https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/reports/{reportKey}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/reports/{reportKey}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "cloudchat-instance: <cloudchat-instance>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/reports/{reportKey}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("cloudchat-instance", "<cloudchat-instance>")
	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/reports/{reportKey}")
  .header("cloudchat-instance", "<cloudchat-instance>")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.cloudhumans.com/cloudchat/v1/accounts/{accountId}/reports/{reportKey}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["cloudchat-instance"] = '<cloudchat-instance>'
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "report": {
    "key": "claudia_general_info",
    "name": "ClaudIA - Informações Gerais"
  },
  "period": {
    "from": "2026-09-21",
    "to": "2026-10-11",
    "dashboard_default": false,
    "axis": "conversation_created"
  },
  "filters": {},
  "group_by": "week",
  "metrics": [
    {
      "key": "retention",
      "name": "Taxa de retenção",
      "truncated": false,
      "timed_out": false,
      "columns": [
        {
          "key": "creation_date[week]",
          "label": "Creation Date Week"
        },
        {
          "key": "taxa_retencao_pct",
          "label": "Taxa de retencao (%)"
        }
      ],
      "rows": [
        {
          "creation_date[week]": "2026-09-21",
          "taxa_retencao_pct": 57.2
        },
        {
          "creation_date[week]": "2026-09-28",
          "taxa_retencao_pct": 54.21
        },
        {
          "creation_date[week]": "2026-10-05",
          "taxa_retencao_pct": 59.47
        }
      ]
    }
  ],
  "data_through": "2026-10-14 19:39:58.556",
  "data_through_approximate": true
}

{
  "error": {
    "code": "bad_request",
    "message": "The request is malformed."
  }
}

{
  "error": {
    "code": "unauthorized",
    "message": "Authentication is required. Send a valid Bearer token in the Authorization header."
  }
}

{
  "error": {
    "code": "forbidden",
    "message": "You are not allowed to perform this action."
  }
}

{
  "error": {
    "code": "not_found",
    "message": "Resource could not be found."
  }
}

{
  "error": {
    "code": "validation_failed",
    "message": "The request payload is invalid.",
    "details": [
      {
        "field": "metrics",
        "code": "inclusion",
        "message": "Unknown metrics: <KEY>. Available: volume, n1_retained, retention, csat_n1"
      }
    ]
  }
}

{
  "error": {
    "code": "rate_limited",
    "message": "Too many requests. Wait a minute and try again."
  }
}

{
  "error": {
    "code": "internal_error",
    "message": "An unexpected error occurred. Please try again later."
  }
}

{
  "error": {
    "code": "service_unavailable",
    "message": "The reporting service is temporarily unavailable. Try again in a few minutes."
  }
}