{
"error": {
"code": "bad_request",
"message": "The request is malformed."
}
}
{
"error": {
"code": "unauthorized",
"message": "Authentication is required. Send a valid Bearer token in the Authorization header."
}
}
{
"error": {
"code": "forbidden",
"message": "Contact data is available to account administrators only. Ask an administrator of this account to run this request."
}
}
{
"error": {
"code": "not_found",
"message": "Resource could not be found."
}
}
Returns the contacts whose ids you send in ids, with name, email, phone number, identifier and custom attributes. Use it after list conversations: collect each conversation’s contact.id, drop duplicates, and send them here in batches of up to 100.
An id that is not a contact of this account is left out of data without an error — that includes ids of contacts in other accounts. Compare the ids you get back with the ids you sent to know which were not found.
Only account administrators can read contacts through this API.
{
"error": {
"code": "bad_request",
"message": "The request is malformed."
}
}
{
"error": {
"code": "unauthorized",
"message": "Authentication is required. Send a valid Bearer token in the Authorization header."
}
}
{
"error": {
"code": "forbidden",
"message": "Contact data is available to account administrators only. Ask an administrator of this account to run this request."
}
}
{
"error": {
"code": "not_found",
"message": "Resource could not be found."
}
}
The id_token from POST /auth/v1/signin, sent as Authorization: Bearer <id_token>. Not the access_token — that one does not carry the identity Cloud Chat authorizes on.
Your Cloud Chat instance ID — an integer, fixed for your company, told at onboarding. The API overview explains how instances work, how to find yours, and the errors a wrong or missing value produces.
Your Cloud Chat account. It has to be an account your token grants membership on, and it has to live on the instance in the cloudchat-instance header — the two travel together. Account numbers are only unique within an instance, so the same number is a different company on another instance. Usually a mismatched pair fails closed with a 401, because your user does not exist on the other instance — but if your identity happens to exist on both, the call succeeds against the other company's data, silently. Read it and you are looking at the wrong help center; write it and you have stored into the wrong account. Send the two values that were given to you together, and never try a number to see what answers.
Comma-separated contact ids, e.g. 12,34,56. Up to 100 distinct ids per request; a repeated id counts once and comes back once. Missing, non-numeric, sent as an array (ids[]=) or over 100 distinct ids answers 400, with error.details naming ids.
Example:
"12,34,56"
Response
The contacts found among the requested ids, ordered by id. data is empty when none of them is a contact of this account.
Ordered by id. Requested ids that are not contacts of this account are absent.
Show child attributes
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"Cloud Chat","colors":{"primary":"#EF7221","light":"#FF9D5C","dark":"#D65E10"},"logo":{"light":"https://mintcdn.com/cloud-humans/GHbxWTY81Qa4762I/logo/light.svg?fit=max\u0026auto=format\u0026n=GHbxWTY81Qa4762I\u0026q=85\u0026s=2899d32cd5c5f8adff5bb4390125f626","dark":"https://mintcdn.com/cloud-humans/GHbxWTY81Qa4762I/logo/dark.svg?fit=max\u0026auto=format\u0026n=GHbxWTY81Qa4762I\u0026q=85\u0026s=95d8350f3dade95801b6c310d5ba597f"},"favicon":"https://mintcdn.com/cloud-humans/T7XxBi09ex74abIC/favicon.svg?fit=max\u0026auto=format\u0026n=T7XxBi09ex74abIC\u0026q=85\u0026s=6b1379d1ea0f266d6ca12eb1f8ccbf77","fonts":{"family":"Inter"},"contextual":{"options":["copy","view","chatgpt","claude","perplexity","mcp","cursor","vscode"],"display":"header"},"styling":{"latex":false},"navigation":{"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"cloud-humans","hasAudioNarration":false,"actualSubdomain":"cloud-humans","customDomains":["docs.cloudhumans.com"],"gitSource":{"type":"github","owner":"cloudhumans","repo":"dev-docs","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"latestBuiltDeploymentHistoryId":"6ae25148322060d1d219d4fa","collectionId":"7eb7fcbd-8d23-47a5-b036-187cf2867c5a","liveDeploymentHistoryId":"6ae25148322060d1d219d4fa","schemaVersion":"v3"},"entitlements":{"AI_CHAT":{"status":"DISABLED"}},"buildId":"6ae25148322060d1d219d4fa","clientVersion":"0.0.4006","searchFilterCounts":[{"language":"default","tag":"API Reference","count":122},{"language":"default","tag":"Cloud Chat","count":80},{"language":"default","tag":"Claudia","count":61},{"language":"default","tag":"Guides","count":30},{"language":"default","tag":"Data Export","count":26},{"language":"default","tag":"Table Catalog","count":19},{"language":"default","tag":"Agents","count":18},{"language":"default","tag":"Help Center","count":15},{"language":"default","tag":"Knowledge Base Content","count":9},{"language":"default","tag":"Conversations","count":6}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableContextualStarterQuestions":false,"enableAskAiSearchBar":true},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-v7-file-tree","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"pause-universal-search-reconcile","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"per-site-search-delta","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-private-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-nav-generations","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-agent-model-picker","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"api-reference/cloudchat/endpoints/list-contacts","slug":"/api-reference/cloudchat/endpoints/list-contacts","pageMetadata":{"title":"List contacts by id","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/contacts","description":"Returns the contacts whose ids you send in `ids`, with name, email, phone number, identifier and custom attributes. Use it after [list conversations](/api-reference/cloudchat/endpoints/list-conversations): collect each conversation's `contact.id`, drop duplicates, and send them here in batches of up to 100.\n\nAn id that is not a contact of this account is left out of `data` without an error — that includes ids of contacts in other accounts. Compare the ids you get back with the ids you sent to know which were not found.\n\nOnly account administrators can read contacts through this API.","href":"/api-reference/cloudchat/endpoints/list-contacts"},"description":{"compiledSource":"\"use strict\";\nconst {Fragment: _Fragment, jsx: _jsx, jsxs: _jsxs} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n a: \"a\",\n code: \"code\",\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsxs(_Fragment, {\n children: [_jsxs(_components.p, {\n children: [\"Returns the contacts whose ids you send in \", _jsx(_components.code, {\n children: \"ids\"\n }), \", with name, email, phone number, identifier and custom attributes. Use it after \", _jsx(_components.a, {\n href: \"/api-reference/cloudchat/endpoints/list-conversations\",\n children: \"list conversations\"\n }), \": collect each conversation’s \", _jsx(_components.code, {\n children: \"contact.id\"\n }), \", drop duplicates, and send them here in batches of up to 100.\"]\n }), \"\\n\", _jsxs(_components.p, {\n children: [\"An id that is not a contact of this account is left out of \", _jsx(_components.code, {\n children: \"data\"\n }), \" without an error — that includes ids of contacts in other accounts. Compare the ids you get back with the ids you sent to know which were not found.\"]\n }), \"\\n\", _jsx(_components.p, {\n children: \"Only account administrators can read contacts through this API.\"\n })]\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];const CloudChatYourValues=()=>{const _components={a:`a`,..._provideComponents()};const STORAGE_KEY=`cloudchat-api-selected-account`;const CREDENTIALS_HREF=`/api-reference/cloudchat/credentials`;const[saved,setSaved]=useState(null);const[ready,setReady]=useState(false);useEffect(()=>{let value=null;try{const raw=window.localStorage.getItem(STORAGE_KEY);if(raw){const parsed=JSON.parse(raw);if(parsed\u0026\u0026parsed.instance\u0026\u0026parsed.account){value={instance:String(parsed.instance),account:String(parsed.account),name:typeof parsed.name===`string`\u0026\u0026parsed.name?parsed.name:null}}}}catch(error){value=null}setSaved(value);setReady(true)},[]);const shell=`not-prose rounded-xl border border-gray-200 dark:border-white/10 bg-gray-50 dark:bg-white/5 px-4 py-3 mb-6`;if(!ready||!saved){return _jsx(`div`,{className:`not-prose mint-rounded-xl mint-border mint-border-gray-200 dark:mint-border-white/10 mint-bg-gray-50 dark:mint-bg-white/5 mint-px-4 mint-py-3 mint-mb-6`,children:_jsxs(`p`,{className:`mint-text-sm mint-text-gray-600 dark:mint-text-gray-400`,children:[`Every request below needs your `,_jsx(`code`,{children:`cloudchat-instance`}),` header and your account id.`,` `,_jsx(_components.a,{href:CREDENTIALS_HREF,className:`mint-underline mint-underline-offset-2`,children:`Paste your token`}),` `,`and they will show up here, ready to copy.`]})})}return _jsx(`div`,{className:`not-prose mint-rounded-xl mint-border mint-border-gray-200 dark:mint-border-white/10 mint-bg-gray-50 dark:mint-bg-white/5 mint-px-4 mint-py-3 mint-mb-6`,children:_jsxs(`div`,{className:`mint-flex mint-flex-wrap mint-items-baseline mint-gap-x-6 mint-gap-y-2`,children:[_jsxs(`div`,{children:[_jsx(`span`,{className:`mint-text-xs mint-uppercase mint-tracking-wide mint-text-gray-500 dark:mint-text-gray-400`,children:`cloudchat-instance`}),_jsx(`span`,{className:`mint-ml-2 mint-font-mono mint-text-sm mint-text-gray-900 dark:mint-text-gray-100`,children:saved.instance})]}),_jsxs(`div`,{children:[_jsx(`span`,{className:`mint-text-xs mint-uppercase mint-tracking-wide mint-text-gray-500 dark:mint-text-gray-400`,children:`accountId`}),_jsx(`span`,{className:`mint-ml-2 mint-font-mono mint-text-sm mint-text-gray-900 dark:mint-text-gray-100`,children:saved.account})]}),saved.name\u0026\u0026_jsx(`span`,{className:`mint-text-sm mint-text-gray-600 dark:mint-text-gray-400`,children:saved.name}),_jsx(_components.a,{href:CREDENTIALS_HREF,className:`mint-text-sm mint-text-gray-500 dark:mint-text-gray-400 mint-underline mint-underline-offset-2`,children:`Change`})]})})};function _createMdxContent(props){const{_MdxComponentBoundary}={..._provideComponents(),...props.components};if(!_MdxComponentBoundary)_missingMdxReference(`_MdxComponentBoundary`,true);return _jsx(_MdxComponentBoundary,{name:`CloudChatYourValues`,children:_jsx(CloudChatYourValues,{})})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{CloudChatYourValues,default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"List contacts by id","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/contacts","description":"Returns the contacts whose ids you send in `ids`, with name, email, phone number, identifier and custom attributes. Use it after [list conversations](/api-reference/cloudchat/endpoints/list-conversations): collect each conversation's `contact.id`, drop duplicates, and send them here in batches of up to 100.\n\nAn id that is not a contact of this account is left out of `data` without an error — that includes ids of contacts in other accounts. Compare the ids you get back with the ids you sent to know which were not found.\n\nOnly account administrators can read contacts through this API.","href":"/api-reference/cloudchat/endpoints/list-contacts"}}},"mdxSourceWithNoJs":null,"noJsSplices":[[27,38,""],[139,2658,"null;function _creat"]]},"mdxExtracts":{"tableOfContents":[],"codeExamples":{}},"jsLinks":[],"dynamicCss":".mint-mb-6 {\n margin-bottom: 1.5rem\n}\n.mint-ml-2 {\n margin-left: 0.5rem\n}\n.mint-flex {\n display: flex\n}\n.mint-flex-wrap {\n flex-wrap: wrap\n}\n.mint-items-baseline {\n align-items: baseline\n}\n.mint-gap-x-6 {\n column-gap: 1.5rem\n}\n.mint-gap-y-2 {\n row-gap: 0.5rem\n}\n.mint-rounded-xl {\n border-radius: 0.75rem\n}\n.mint-border {\n border-width: 1px\n}\n.mint-border-gray-200 {\n --tw-border-opacity: 1;\n border-color: rgb(229 231 235 / var(--tw-border-opacity, 1))\n}\n.mint-bg-gray-50 {\n --tw-bg-opacity: 1;\n background-color: rgb(249 250 251 / var(--tw-bg-opacity, 1))\n}\n.mint-px-4 {\n padding-left: 1rem;\n padding-right: 1rem\n}\n.mint-py-3 {\n padding-top: 0.75rem;\n padding-bottom: 0.75rem\n}\n.mint-font-mono {\n font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, \"Liberation Mono\", \"Courier New\", monospace\n}\n.mint-text-sm {\n font-size: 0.875rem;\n line-height: 1.25rem\n}\n.mint-text-xs {\n font-size: 0.75rem;\n line-height: 1rem\n}\n.mint-uppercase {\n text-transform: uppercase\n}\n.mint-tracking-wide {\n letter-spacing: 0.025em\n}\n.mint-text-gray-500 {\n --tw-text-opacity: 1;\n color: rgb(107 114 128 / var(--tw-text-opacity, 1))\n}\n.mint-text-gray-600 {\n --tw-text-opacity: 1;\n color: rgb(75 85 99 / var(--tw-text-opacity, 1))\n}\n.mint-text-gray-900 {\n --tw-text-opacity: 1;\n color: rgb(17 24 39 / var(--tw-text-opacity, 1))\n}\n.mint-underline {\n text-decoration-line: underline\n}\n.mint-underline-offset-2 {\n text-underline-offset: 2px\n}\n.dark\\:mint-border-white\\/10:is(.dark *) {\n border-color: rgb(255 255 255 / 0.1)\n}\n.dark\\:mint-bg-white\\/5:is(.dark *) {\n background-color: rgb(255 255 255 / 0.05)\n}\n.dark\\:mint-text-gray-100:is(.dark *) {\n --tw-text-opacity: 1;\n color: rgb(243 244 246 / var(--tw-text-opacity, 1))\n}\n.dark\\:mint-text-gray-400:is(.dark *) {\n --tw-text-opacity: 1;\n color: rgb(156 163 175 / var(--tw-text-opacity, 1))\n}","openApiReferenceData":{"operation":{"operationId":"listContacts","summary":"List contacts by id","description":"Returns the contacts whose ids you send in `ids`, with name, email, phone number, identifier and custom attributes. Use it after [list conversations](/api-reference/cloudchat/endpoints/list-conversations): collect each conversation's `contact.id`, drop duplicates, and send them here in batches of up to 100.\n\nAn id that is not a contact of this account is left out of `data` without an error — that includes ids of contacts in other accounts. Compare the ids you get back with the ids you sent to know which were not found.\n\nOnly account administrators can read contacts through this API.","tags":["Contacts"],"parameters":["0532be96-c653-4674-bdfe-6f9be2785e01"],"responses":{"200":"7c99358e-b6ff-4710-8738-82e6a798d42e","400":"928d7e94-28a3-4bc8-8ff8-c8bad15dfecb","401":"767f53c4-450a-4b4f-bae8-0f3f6e39606b","403":"7837a5d6-c447-47f4-af4d-b59e09723e32","404":"d3a0f82d-f657-40c1-8ca6-0867e72615dc","429":"55f3733b-e699-48a4-969e-f5a13eaefddf","500":"28f21431-aa28-4cb4-87e9-e2b0f0a987ae"},"method":"get","type":"path","servers":["73a8cea2-7765-4fd3-98ac-051d4d083280"],"security":["1a4711f1-e755-4842-92ae-c45ce321d463"],"path":"/v1/accounts/{accountId}/contacts","baseUrlOptions":["https://api.cloudhumans.com/cloudchat"],"title":"List contacts by id","codeSamples":[],"requiredOnlyExamples":false,"requestExampleType":"generated","responseExampleType":"generated"},"dependencies":{"parameters":{"0532be96-c653-4674-bdfe-6f9be2785e01":{"name":"ids","in":"query","required":true,"description":"Comma-separated contact ids, e.g. `12,34,56`. Up to 100 distinct ids per request; a repeated id counts once and comes back once. Missing, non-numeric, sent as an array (`ids[]=`) or over 100 distinct ids answers `400`, with `error.details` naming `ids`.","schema":{"type":"string","example":"12,34,56","isRequired":true,"description":"Comma-separated contact ids, e.g. `12,34,56`. Up to 100 distinct ids per request; a repeated id counts once and comes back once. Missing, non-numeric, sent as an array (`ids[]=`) or over 100 distinct ids answers `400`, with `error.details` naming `ids`.","uniqueKey":"","typeLabel":"string"}},"7ab33e71-4b14-493d-a281-e04145e0d72f":{"name":"cloudchat-instance","in":"header","required":true,"description":"Your Cloud Chat instance ID — an integer, fixed for your company, told at onboarding. [The API overview](/api-reference/cloudchat/overview#two-headers-every-call) explains how instances work, how to find yours, and the errors a wrong or missing value produces.","schema":{"type":"integer","example":1,"isRequired":true,"description":"Your Cloud Chat instance ID — an integer, fixed for your company, told at onboarding. [The API overview](/api-reference/cloudchat/overview#two-headers-every-call) explains how instances work, how to find yours, and the errors a wrong or missing value produces.","uniqueKey":"","typeLabel":"integer"}},"deee2e6d-d4c3-4a7f-8c6b-3880a36a68a0":{"name":"accountId","in":"path","required":true,"description":"Your Cloud Chat account. It has to be an account your token grants membership on, and it has to live on the instance in the `cloudchat-instance` header — the two travel together. Account numbers are only unique **within** an instance, so the same number is a different company on another instance. Usually a mismatched pair fails closed with a 401, because your user does not exist on the other instance — but if your identity happens to exist on both, the call succeeds against the other company's data, silently. Read it and you are looking at the wrong help center; write it and you have stored into the wrong account. Send the two values that were given to you together, and never try a number to see what answers.","schema":{"type":"integer","example":1,"isRequired":true,"description":"Your Cloud Chat account. It has to be an account your token grants membership on, and it has to live on the instance in the `cloudchat-instance` header — the two travel together. Account numbers are only unique **within** an instance, so the same number is a different company on another instance. Usually a mismatched pair fails closed with a 401, because your user does not exist on the other instance — but if your identity happens to exist on both, the call succeeds against the other company's data, silently. Read it and you are looking at the wrong help center; write it and you have stored into the wrong account. Send the two values that were given to you together, and never try a number to see what answers.","uniqueKey":"","typeLabel":"integer"}}},"responses":{"7c99358e-b6ff-4710-8738-82e6a798d42e":{"description":"The contacts found among the requested ids, ordered by id. `data` is empty when none of them is a contact of this account.","content":{"application/json":{"schema":{"type":"object","description":"The contacts found among the requested ids.","required":["data"],"properties":{"data":{"type":"array","description":"Ordered by id. Requested ids that are not contacts of this account are absent.","items":{"type":"object","description":"A customer contact of the account.","required":["id","name","email","phone_number","identifier","custom_attributes","created_at","last_activity_at"],"properties":{"id":{"type":"integer","description":"The contact id — the same `contact.id` the conversation endpoints return.","example":815,"isRequired":true,"uniqueKey":"data.items.[INDEX].id","typeLabel":"integer"},"name":{"oneOf":[{"type":"string","description":"The display name. Often what the channel reported, such as a WhatsApp profile name; an empty string when unknown.","example":"Jane Doe","isRequired":true,"uniqueKey":"data.items.[INDEX].name.oneOf.0","typeLabel":"string"},{"type":"null","description":"The display name. Often what the channel reported, such as a WhatsApp profile name; an empty string when unknown.","example":"Jane Doe","isRequired":true,"uniqueKey":"data.items.[INDEX].name.oneOf.1","typeLabel":"null"}],"isRequired":true,"uniqueKey":"data.items.[INDEX].name","typeLabel":"string | null"},"email":{"oneOf":[{"type":"string","description":"The email address, `null` when the contact has none.","example":"jane@example.com","isRequired":true,"uniqueKey":"data.items.[INDEX].email.oneOf.0","typeLabel":"string"},{"type":"null","description":"The email address, `null` when the contact has none.","example":"jane@example.com","isRequired":true,"uniqueKey":"data.items.[INDEX].email.oneOf.1","typeLabel":"null"}],"isRequired":true,"uniqueKey":"data.items.[INDEX].email","typeLabel":"string | null"},"phone_number":{"oneOf":[{"type":"string","description":"The phone number in E.164, `null` when the contact has none.","example":"+5511999998888","isRequired":true,"uniqueKey":"data.items.[INDEX].phone_number.oneOf.0","typeLabel":"string"},{"type":"null","description":"The phone number in E.164, `null` when the contact has none.","example":"+5511999998888","isRequired":true,"uniqueKey":"data.items.[INDEX].phone_number.oneOf.1","typeLabel":"null"}],"isRequired":true,"uniqueKey":"data.items.[INDEX].phone_number","typeLabel":"string | null"},"identifier":{"oneOf":[{"type":"string","description":"The id your own systems use for this contact, when one was set through an integration; `null` otherwise.","example":"crm-42","isRequired":true,"uniqueKey":"data.items.[INDEX].identifier.oneOf.0","typeLabel":"string"},{"type":"null","description":"The id your own systems use for this contact, when one was set through an integration; `null` otherwise.","example":"crm-42","isRequired":true,"uniqueKey":"data.items.[INDEX].identifier.oneOf.1","typeLabel":"null"}],"isRequired":true,"uniqueKey":"data.items.[INDEX].identifier","typeLabel":"string | null"},"custom_attributes":{"oneOf":[{"type":"object","additionalProperties":true,"description":"The contact's custom attributes, keyed by attribute key, exactly as configured on the account. An empty object when none are set.","example":{"plan":"pro"},"isRequired":true,"uniqueKey":"data.items.[INDEX].custom_attributes.oneOf.0","typeLabel":"object"},{"type":"null","additionalProperties":true,"description":"The contact's custom attributes, keyed by attribute key, exactly as configured on the account. An empty object when none are set.","example":{"plan":"pro"},"isRequired":true,"uniqueKey":"data.items.[INDEX].custom_attributes.oneOf.1","typeLabel":"null"}],"isRequired":true,"uniqueKey":"data.items.[INDEX].custom_attributes","typeLabel":"object | null"},"created_at":{"type":"string","format":"date-time","description":"When the contact was created. ISO 8601 in UTC, with milliseconds.","example":"2026-09-02T14:03:11.215Z","isRequired":true,"uniqueKey":"data.items.[INDEX].created_at","typeLabel":"string\u003cdate-time>"},"last_activity_at":{"oneOf":[{"type":"string","format":"date-time","description":"When the contact last had activity, in the same format. `null` when it never had any.","example":"2026-10-20T09:41:27.000Z","isRequired":true,"uniqueKey":"data.items.[INDEX].last_activity_at.oneOf.0","typeLabel":"string\u003cdate-time>"},{"type":"null","format":"date-time","description":"When the contact last had activity, in the same format. `null` when it never had any.","example":"2026-10-20T09:41:27.000Z","isRequired":true,"uniqueKey":"data.items.[INDEX].last_activity_at.oneOf.1","typeLabel":"null"}],"isRequired":true,"uniqueKey":"data.items.[INDEX].last_activity_at","typeLabel":"string\u003cdate-time> | null"}},"uniqueKey":"data.items.[INDEX]","typeLabel":"object"},"isRequired":true,"uniqueKey":"data","typeLabel":"object[]"}},"uniqueKey":"","typeLabel":"object"},"examples":{"Example":{"title":"Example","value":{"data":[{"id":815,"name":"Jane Doe","email":"jane@example.com","phone_number":"+5511999998888","identifier":"crm-42","custom_attributes":{"plan":"pro"},"created_at":"2026-09-02T14:03:11.215Z","last_activity_at":"2026-10-20T09:41:27.000Z"}]}}},"exampleType":"generated"}},"exampleType":"generated"},"928d7e94-28a3-4bc8-8ff8-c8bad15dfecb":{"description":"The request itself is malformed, before any value is validated:\n\n- a body that isn't valid JSON, or one with no `canned_response` wrapper,\n- a `canned_response` that isn't an object (`{\"canned_response\": \"text\"}`),\n- `page`, `per_page`, `search` or `sort` sent as an array or a nested object (`?page[]=1`, `?sort[x]=y`) instead of a plain value,\n- **the `cloudchat-instance` header missing or holding a value we don't route,**\n- an `accountId` that is not a number — including the literal `{accountId}` that some API clients send when the argument is left unset. This one answers with the normal envelope and `error.details` naming `accountId`, and it is deliberately **not** a 404: a 404 would mean the account cannot be reached, while this means the value was never an account id at all, so re-read the argument instead of trying other numbers.\n\n**Two different shapes answer with 400, and the difference will bite you on day one.** That last case is rejected before the request reaches the API, so `error` is a plain **string** instead of the usual object:\n\n```json\n{ \"error\": \"\u003chuman-readable message>\" }\n```\n\nEvery other 400 uses the normal envelope, where `error` is an object with `code` and `message`. Reading `error.code` without checking the type first throws on the missing-header case — which is the most likely 400 of your first integration. Check `typeof error === \"string\"` first, or read `error?.code` defensively.\n\nA 400 always means fix the request shape; it never means a value was rejected. Rejected values are 422.","content":{"application/json":{"schema":{"type":"object","description":"The error envelope every Cloud Chat API response uses.","required":["error"],"properties":{"error":{"type":"object","required":["code","message"],"properties":{"code":{"type":"string","description":"The stable, machine-readable reason. Branch on this, never on `message`.","enum":["unauthorized","forbidden","not_found","validation_failed","bad_request","internal_error","rate_limited","service_unavailable"],"example":"not_found","isRequired":true,"uniqueKey":"error.code","typeLabel":"enum\u003cstring>"},"message":{"type":"string","description":"The reason in words, localized to your account's language (English, Spanish or Brazilian Portuguese; English when the account is set to anything else). Wording changes with the account and between releases, so never match on it.\n\nTwo cases stay in English whatever the account is set to: `unauthorized`, decided before any account is known, and the account-level `not_found`, which must not reveal the account's language.","example":"Resource could not be found.","isRequired":true,"uniqueKey":"error.message","typeLabel":"string"},"details":{"type":"array","description":"Present on some rejections — a 400 for a refused query parameter or upload mode, for example. One entry per offending field, localized to the account's language like `message` — match on `code` and `field`, never on the text.","items":{"type":"object","required":["field","code","message"],"properties":{"field":{"type":"string","description":"Which request field the rule was about.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].field","typeLabel":"string"},"code":{"type":"string","description":"Stable, machine-readable reason.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].code","typeLabel":"string"},"message":{"type":"string","description":"The rule in words.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].message","typeLabel":"string"}},"uniqueKey":"error.details.items.[INDEX]","typeLabel":"object"},"uniqueKey":"error.details","typeLabel":"object[]"}},"isRequired":true,"uniqueKey":"error","typeLabel":"object"}},"uniqueKey":"","typeLabel":"object"},"example":{"error":{"code":"bad_request","message":"The request is malformed."}},"examples":{"Example":{"title":"Example","value":{"error":{"code":"bad_request","message":"The request is malformed."}}}},"exampleType":"examples"}},"exampleType":"examples"},"767f53c4-450a-4b4f-bae8-0f3f6e39606b":{"description":"No Bearer token, or one that is expired, malformed, or not a Cognito token. Sign in again for a fresh `id_token`.","content":{"application/json":{"schema":{"type":"object","description":"The error envelope every Cloud Chat API response uses.","required":["error"],"properties":{"error":{"type":"object","required":["code","message"],"properties":{"code":{"type":"string","description":"The stable, machine-readable reason. Branch on this, never on `message`.","enum":["unauthorized","forbidden","not_found","validation_failed","bad_request","internal_error","rate_limited","service_unavailable"],"example":"not_found","isRequired":true,"uniqueKey":"error.code","typeLabel":"enum\u003cstring>"},"message":{"type":"string","description":"The reason in words, localized to your account's language (English, Spanish or Brazilian Portuguese; English when the account is set to anything else). Wording changes with the account and between releases, so never match on it.\n\nTwo cases stay in English whatever the account is set to: `unauthorized`, decided before any account is known, and the account-level `not_found`, which must not reveal the account's language.","example":"Resource could not be found.","isRequired":true,"uniqueKey":"error.message","typeLabel":"string"},"details":{"type":"array","description":"Present on some rejections — a 400 for a refused query parameter or upload mode, for example. One entry per offending field, localized to the account's language like `message` — match on `code` and `field`, never on the text.","items":{"type":"object","required":["field","code","message"],"properties":{"field":{"type":"string","description":"Which request field the rule was about.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].field","typeLabel":"string"},"code":{"type":"string","description":"Stable, machine-readable reason.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].code","typeLabel":"string"},"message":{"type":"string","description":"The rule in words.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].message","typeLabel":"string"}},"uniqueKey":"error.details.items.[INDEX]","typeLabel":"object"},"uniqueKey":"error.details","typeLabel":"object[]"}},"isRequired":true,"uniqueKey":"error","typeLabel":"object"}},"uniqueKey":"","typeLabel":"object"},"example":{"error":{"code":"unauthorized","message":"Authentication is required. Send a valid Bearer token in the Authorization header."}},"examples":{"Example":{"title":"Example","value":{"error":{"code":"unauthorized","message":"Authentication is required. Send a valid Bearer token in the Authorization header."}}}},"exampleType":"examples"}},"exampleType":"examples"},"7837a5d6-c447-47f4-af4d-b59e09723e32":{"description":"Reading contacts needs an administrator of the account; any other role answers `403` with the message below. A suspended account also answers `403`, and then nothing on it works until it is reactivated.","content":{"application/json":{"schema":{"type":"object","description":"The error envelope every Cloud Chat API response uses.","required":["error"],"properties":{"error":{"type":"object","required":["code","message"],"properties":{"code":{"type":"string","description":"The stable, machine-readable reason. Branch on this, never on `message`.","enum":["unauthorized","forbidden","not_found","validation_failed","bad_request","internal_error","rate_limited","service_unavailable"],"example":"not_found","isRequired":true,"uniqueKey":"error.code","typeLabel":"enum\u003cstring>"},"message":{"type":"string","description":"The reason in words, localized to your account's language (English, Spanish or Brazilian Portuguese; English when the account is set to anything else). Wording changes with the account and between releases, so never match on it.\n\nTwo cases stay in English whatever the account is set to: `unauthorized`, decided before any account is known, and the account-level `not_found`, which must not reveal the account's language.","example":"Resource could not be found.","isRequired":true,"uniqueKey":"error.message","typeLabel":"string"},"details":{"type":"array","description":"Present on some rejections — a 400 for a refused query parameter or upload mode, for example. One entry per offending field, localized to the account's language like `message` — match on `code` and `field`, never on the text.","items":{"type":"object","required":["field","code","message"],"properties":{"field":{"type":"string","description":"Which request field the rule was about.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].field","typeLabel":"string"},"code":{"type":"string","description":"Stable, machine-readable reason.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].code","typeLabel":"string"},"message":{"type":"string","description":"The rule in words.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].message","typeLabel":"string"}},"uniqueKey":"error.details.items.[INDEX]","typeLabel":"object"},"uniqueKey":"error.details","typeLabel":"object[]"}},"isRequired":true,"uniqueKey":"error","typeLabel":"object"}},"uniqueKey":"","typeLabel":"object"},"example":{"error":{"code":"forbidden","message":"Contact data is available to account administrators only. Ask an administrator of this account to run this request."}},"examples":{"Example":{"title":"Example","value":{"error":{"code":"forbidden","message":"Contact data is available to account administrators only. Ask an administrator of this account to run this request."}}}},"exampleType":"examples"}},"exampleType":"examples"},"d3a0f82d-f657-40c1-8ca6-0867e72615dc":{"description":"The resource is not there for you. Three situations answer with this code, and the first two apply to **every** endpoint — the account is resolved before anything else runs, so a list or a create fails this way too:\n\n- the account does not exist on this instance,\n- the account exists but your token has no membership on it,\n- on an endpoint that names one, the resource it names (a canned response, a portal, an article) does not exist where the path says it does.\n\nThe first two are deliberately indistinguishable — same status, same body, and the message stays in English in both, since translating it would reveal the account's configured language. So you cannot use this endpoint to find out which account ids exist. The third case is localized like every other error, which is safe because you only reach it once membership is established.\n\nEither way a 404 is not worth retrying. Check the `accountId`, the `cloudchat-instance` value, and that your user is a member of the account.","content":{"application/json":{"schema":{"type":"object","description":"The error envelope every Cloud Chat API response uses.","required":["error"],"properties":{"error":{"type":"object","required":["code","message"],"properties":{"code":{"type":"string","description":"The stable, machine-readable reason. Branch on this, never on `message`.","enum":["unauthorized","forbidden","not_found","validation_failed","bad_request","internal_error","rate_limited","service_unavailable"],"example":"not_found","isRequired":true,"uniqueKey":"error.code","typeLabel":"enum\u003cstring>"},"message":{"type":"string","description":"The reason in words, localized to your account's language (English, Spanish or Brazilian Portuguese; English when the account is set to anything else). Wording changes with the account and between releases, so never match on it.\n\nTwo cases stay in English whatever the account is set to: `unauthorized`, decided before any account is known, and the account-level `not_found`, which must not reveal the account's language.","example":"Resource could not be found.","isRequired":true,"uniqueKey":"error.message","typeLabel":"string"},"details":{"type":"array","description":"Present on some rejections — a 400 for a refused query parameter or upload mode, for example. One entry per offending field, localized to the account's language like `message` — match on `code` and `field`, never on the text.","items":{"type":"object","required":["field","code","message"],"properties":{"field":{"type":"string","description":"Which request field the rule was about.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].field","typeLabel":"string"},"code":{"type":"string","description":"Stable, machine-readable reason.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].code","typeLabel":"string"},"message":{"type":"string","description":"The rule in words.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].message","typeLabel":"string"}},"uniqueKey":"error.details.items.[INDEX]","typeLabel":"object"},"uniqueKey":"error.details","typeLabel":"object[]"}},"isRequired":true,"uniqueKey":"error","typeLabel":"object"}},"uniqueKey":"","typeLabel":"object"},"example":{"error":{"code":"not_found","message":"Resource could not be found."}},"examples":{"Example":{"title":"Example","value":{"error":{"code":"not_found","message":"Resource could not be found."}}}},"exampleType":"examples"}},"exampleType":"examples"},"55f3733b-e699-48a4-969e-f5a13eaefddf":{"description":"Rate limited per credential. Note the envelope: this one is `{ \"message\": ... }`, because the request never reached the API.\n\nDon't hardcode the limit — read it from the response. `Retry-After` says how many seconds to wait, and every response (not just this one) carries `ratelimit-limit`, `ratelimit-remaining` and `ratelimit-reset`, the last in seconds.","content":{"application/json":{"schema":{"type":"object","description":"Rejected by the gateway before Cloud Chat saw it, so it does not use the `error` envelope.","required":["message"],"properties":{"message":{"type":"string","example":"API rate limit exceeded","isRequired":true,"uniqueKey":"message","typeLabel":"string"},"request_id":{"type":"string","description":"Gateway request id. Quote it when reporting a problem.","example":"f3f7567638d4b65a8003057d0c77d275","uniqueKey":"request_id","typeLabel":"string"}},"uniqueKey":"","typeLabel":"object"},"example":{"message":"API rate limit exceeded"},"examples":{"Example":{"title":"Example","value":{"message":"API rate limit exceeded"}}},"exampleType":"examples"}},"exampleType":"examples"},"28f21431-aa28-4cb4-87e9-e2b0f0a987ae":{"description":"Something failed on our side. The response never carries the underlying error, but it is reported to our monitoring automatically — no need to file anything for a one-off.\n\nRetrying is reasonable, with one caveat on `POST`: a 500 does not prove the write did not happen, so a retry can come back `422` with `short_code` already taken. That 422 means the first attempt succeeded — list the account and confirm before treating it as a failure.","content":{"application/json":{"schema":{"type":"object","description":"The error envelope every Cloud Chat API response uses.","required":["error"],"properties":{"error":{"type":"object","required":["code","message"],"properties":{"code":{"type":"string","description":"The stable, machine-readable reason. Branch on this, never on `message`.","enum":["unauthorized","forbidden","not_found","validation_failed","bad_request","internal_error","rate_limited","service_unavailable"],"example":"not_found","isRequired":true,"uniqueKey":"error.code","typeLabel":"enum\u003cstring>"},"message":{"type":"string","description":"The reason in words, localized to your account's language (English, Spanish or Brazilian Portuguese; English when the account is set to anything else). Wording changes with the account and between releases, so never match on it.\n\nTwo cases stay in English whatever the account is set to: `unauthorized`, decided before any account is known, and the account-level `not_found`, which must not reveal the account's language.","example":"Resource could not be found.","isRequired":true,"uniqueKey":"error.message","typeLabel":"string"},"details":{"type":"array","description":"Present on some rejections — a 400 for a refused query parameter or upload mode, for example. One entry per offending field, localized to the account's language like `message` — match on `code` and `field`, never on the text.","items":{"type":"object","required":["field","code","message"],"properties":{"field":{"type":"string","description":"Which request field the rule was about.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].field","typeLabel":"string"},"code":{"type":"string","description":"Stable, machine-readable reason.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].code","typeLabel":"string"},"message":{"type":"string","description":"The rule in words.","isRequired":true,"uniqueKey":"error.details.items.[INDEX].message","typeLabel":"string"}},"uniqueKey":"error.details.items.[INDEX]","typeLabel":"object"},"uniqueKey":"error.details","typeLabel":"object[]"}},"isRequired":true,"uniqueKey":"error","typeLabel":"object"}},"uniqueKey":"","typeLabel":"object"},"example":{"error":{"code":"internal_error","message":"An unexpected error occurred. Please try again later."}},"examples":{"Example":{"title":"Example","value":{"error":{"code":"internal_error","message":"An unexpected error occurred. Please try again later."}}}},"exampleType":"examples"}},"exampleType":"examples"}},"security":{"1a4711f1-e755-4842-92ae-c45ce321d463":{"bearerAuth":{"type":"http","scheme":"bearer","bearerFormat":"JWT","description":"The `id_token` from `POST /auth/v1/signin`, sent as `Authorization: Bearer \u003cid_token>`. Not the `access_token` — that one does not carry the identity Cloud Chat authorizes on.","scopes":[],"schemeName":"bearerAuth"}}},"servers":{"73a8cea2-7765-4fd3-98ac-051d4d083280":{"url":"https://api.cloudhumans.com/cloudchat","description":"Production"}},"processedSecurityOptions":[{"schemes":[{"scheme":{"type":"http","scheme":"bearer","bearerFormat":"JWT","description":"The `id_token` from `POST /auth/v1/signin`, sent as `Authorization: Bearer \u003cid_token>`. Not the `access_token` — that one does not carry the identity Cloud Chat authorizes on.","scopes":[],"schemeName":"bearerAuth"},"schema":{"title":"Bearer Auth","type":"string","isRequired":true,"description":"The `id_token` from `POST /auth/v1/signin`, sent as `Authorization: Bearer \u003cid_token>`. Not the `access_token` — that one does not carry the identity Cloud Chat authorizes on.","format":"bearer","typeLabel":"string\u003cbearer>","deprecated":false},"schemeName":"bearerAuth","name":"Authorization"}],"title":"bearerAuth"}]},"originalFileLocation":"api-reference/specs/cloudchat/v1.json"},"subdomain":"cloud-humans","siteName":"Cloud Chat","title":"List contacts by id - Cloud Chat","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-10-28T19:47:40.731Z","originalFileLocation":"api-reference/cloudchat/endpoints/list-contacts.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Returns the contacts whose ids you send in ids, with name, email, phone number, identifier and custom attributes. Use it after list conversations: collect each conversation\u0026#x27;s contact.id, drop duplicates, and send them here in batches of up to 100. An id that is not a contact of this account is left out of data without an error — that includes ids of contacts in other accounts. Compare the ids you get back with the ids you sent to know which were not found. Only account administrators can read contacts through this API.\">\u003cmeta data-mint-head name=\"application-name\" content=\"Cloud Chat\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/cloud-humans/Tjh_1uQRibuZjdTW/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/cloud-humans/Tjh_1uQRibuZjdTW/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/cloud-humans/Tjh_1uQRibuZjdTW/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/cloud-humans/Tjh_1uQRibuZjdTW/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/cloud-humans/Tjh_1uQRibuZjdTW/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/cloud-humans/Tjh_1uQRibuZjdTW/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/cloud-humans/Tjh_1uQRibuZjdTW/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/cloud-humans/Tjh_1uQRibuZjdTW/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/cloud-humans/Tjh_1uQRibuZjdTW/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"List contacts by id - Cloud Chat\">\u003cmeta data-mint-head property=\"og:description\" content=\"Returns the contacts whose ids you send in ids, with name, email, phone number, identifier and custom attributes. Use it after list conversations: collect each conversation\u0026#x27;s contact.id, drop duplicates, and send them here in batches of up to 100. An id that is not a contact of this account is left out of data without an error — that includes ids of contacts in other accounts. Compare the ids you get back with the ids you sent to know which were not found. Only account administrators can read contacts through this API.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Cloud Chat\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.cloudhumans.com/api-reference/cloudchat/endpoints/list-contacts\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://cloud-humans.mintlify.app/_mintlify/api/og/v2?division=Contacts\u0026amp;title=List+contacts+by+id\u0026amp;description=Returns+the+contacts+whose+ids+you+send+in+%60ids%60%2C+with+name%2C+email%2C+phone+number%2C+identifier+and+custom+attributes.+Use+it+after+%5Blist+conversations%5D%28%2Fapi-refer\u0026amp;theme=392b44accc8c2ed667834476\u0026amp;signature=4577e5d6ee14036cb6c4e0878ab0ccce1d7a323f520f2d74a2e1b194aa008109\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"List contacts by id - Cloud Chat\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Returns the contacts whose ids you send in ids, with name, email, phone number, identifier and custom attributes. Use it after list conversations: collect each conversation\u0026#x27;s contact.id, drop duplicates, and send them here in batches of up to 100. An id that is not a contact of this account is left out of data without an error — that includes ids of contacts in other accounts. Compare the ids you get back with the ids you sent to know which were not found. Only account administrators can read contacts through this API.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://cloud-humans.mintlify.app/_mintlify/api/og/v2?division=Contacts\u0026amp;title=List+contacts+by+id\u0026amp;description=Returns+the+contacts+whose+ids+you+send+in+%60ids%60%2C+with+name%2C+email%2C+phone+number%2C+identifier+and+custom+attributes.+Use+it+after+%5Blist+conversations%5D%28%2Fapi-refer\u0026amp;theme=392b44accc8c2ed667834476\u0026amp;signature=4577e5d6ee14036cb6c4e0878ab0ccce1d7a323f520f2d74a2e1b194aa008109\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/cloud-humans/Tjh_1uQRibuZjdTW/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Cloud Chat\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#EF7221\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.cloudhumans.com/api-reference/cloudchat/endpoints/list-contacts\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/api-reference/cloudchat/endpoints/list-contacts.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.cloudhumans.com/#organization\",\"name\":\"Cloud Chat\",\"url\":\"https://docs.cloudhumans.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/cloud-humans/GHbxWTY81Qa4762I/logo/light.svg?fit=max\u0026auto=format\u0026n=GHbxWTY81Qa4762I\u0026q=85\u0026s=2899d32cd5c5f8adff5bb4390125f626\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.cloudhumans.com#website\",\"name\":\"Cloud Chat\",\"url\":\"https://docs.cloudhumans.com\",\"publisher\":{\"@id\":\"https://docs.cloudhumans.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.cloudhumans.com/api-reference/cloudchat/endpoints/list-contacts#webpage\",\"url\":\"https://docs.cloudhumans.com/api-reference/cloudchat/endpoints/list-contacts\",\"name\":\"List contacts by id\",\"description\":\"Returns the contacts whose ids you send in ids, with name, email, phone number, identifier and custom attributes. Use it after list conversations: collect each conversation's contact.id, drop duplicates, and send them here in batches of up to 100. An id that is not a contact of this account is left out of data without an error — that includes ids of contacts in other accounts. Compare the ids you get back with the ids you sent to know which were not found. Only account administrators can read contacts through this API.\",\"dateModified\":\"2026-10-28T19:47:40.731Z\",\"isPartOf\":{\"@id\":\"https://docs.cloudhumans.com#website\"},\"breadcrumb\":{\"@id\":\"https://docs.cloudhumans.com/api-reference/cloudchat/endpoints/list-contacts#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.cloudhumans.com/api-reference/cloudchat/endpoints/list-contacts#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Cloud Chat\",\"item\":\"https://docs.cloudhumans.com\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"List contacts by id\",\"item\":\"https://docs.cloudhumans.com/api-reference/cloudchat/endpoints/list-contacts\"}]},{\"@type\":[\"TechArticle\",\"APIReference\"],\"@id\":\"https://docs.cloudhumans.com/api-reference/cloudchat/endpoints/list-contacts#apireference\",\"headline\":\"List contacts by id\",\"name\":\"List contacts by id\",\"description\":\"Returns the contacts whose ids you send in ids, with name, email, phone number, identifier and custom attributes. Use it after list conversations: collect each conversation's contact.id, drop duplicates, and send them here in batches of up to 100. An id that is not a contact of this account is left out of data without an error — that includes ids of contacts in other accounts. Compare the ids you get back with the ids you sent to know which were not found. Only account administrators can read contacts through this API.\",\"url\":\"https://docs.cloudhumans.com/api-reference/cloudchat/endpoints/list-contacts\",\"mainEntityOfPage\":{\"@id\":\"https://docs.cloudhumans.com/api-reference/cloudchat/endpoints/list-contacts#webpage\"},\"dateModified\":\"2026-10-28T19:47:40.731Z\",\"publisher\":{\"@id\":\"https://docs.cloudhumans.com/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.cloudhumans.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Cloud Chat\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"Cloud Chat","nav":{"global":null,"tabs":[{"tab":"Guides","pages":[{"title":"Guides","href":""}]},{"tab":"API Reference","products":[{"product":"Cloud Chat","icon":"messages","groups":[{"group":"Getting Started","pages":[{"title":"Cloud Chat API","href":"/api-reference/cloudchat/overview"},{"title":"Find your credentials","href":"/api-reference/cloudchat/credentials"}]},{"group":"Authentication","pages":[{"title":"Sign in and get a token","deprecated":null,"version":null,"openapi":"/api-reference/specs/auth/v1.json post /v1/signin","href":"/api-reference/cloudchat/v1/auth/authentication/sign-in-and-get-a-token"},{"title":"Answer a sign-in challenge","deprecated":null,"version":null,"openapi":"/api-reference/specs/auth/v1.json post /v1/signin/challenge","href":"/api-reference/cloudchat/v1/auth/authentication/answer-a-sign-in-challenge"}]},{"group":"Canned Responses","pages":[{"title":"List canned responses","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/canned-responses","href":"/api-reference/cloudchat/endpoints/list-canned-responses"},{"title":"Get a canned response","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/canned-responses/{cannedResponseId}","href":"/api-reference/cloudchat/endpoints/get-a-canned-response"},{"title":"Create a canned response","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/canned-responses","href":"/api-reference/cloudchat/endpoints/create-a-canned-response"},{"title":"Update a canned response","openapi":"api-reference/specs/cloudchat/v1.json PATCH /v1/accounts/{accountId}/canned-responses/{cannedResponseId}","href":"/api-reference/cloudchat/endpoints/update-a-canned-response"},{"title":"Delete a canned response","openapi":"api-reference/specs/cloudchat/v1.json DELETE /v1/accounts/{accountId}/canned-responses/{cannedResponseId}","href":"/api-reference/cloudchat/endpoints/delete-a-canned-response"}]},{"group":"Conversations","pages":[{"title":"List conversations","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/conversations","href":"/api-reference/cloudchat/endpoints/list-conversations"},{"title":"Find a conversation by any identifier","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/conversations/find","href":"/api-reference/cloudchat/endpoints/find-a-conversation"},{"title":"Get a conversation","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/conversations/{conversationId}","href":"/api-reference/cloudchat/endpoints/get-a-conversation"},{"title":"List conversation messages","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/conversations/{conversationId}/messages","description":"The messages of one conversation, oldest first by default, paginated without a total count — walk forward while `meta.has_next` is `true`.\n\n**Attachments and `content_attributes` are not exposed in this version** — only the fields on the `Message` schema. A private note comes back like any other message, with `private: true`; filter it out client-side if you don't want it. A hidden admin's message reports `sender.id: null` with a masked name, and `sender` itself is `null` on an `activity` message (status/assignment changes and the like).","href":"/api-reference/cloudchat/endpoints/list-conversation-messages"}]},{"group":"Contacts","pages":[{"title":"List contacts by id","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/contacts","href":"/api-reference/cloudchat/endpoints/list-contacts"},{"title":"Get a contact","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/contacts/{contactId}","description":"Returns one contact, with name, email, phone number, identifier and custom attributes. To read many contacts, use [list contacts by id](/api-reference/cloudchat/endpoints/list-contacts) instead of one request per contact.\n\nA contact of another account answers `404`, the same as an id that does not exist.\n\nOnly account administrators can read contacts through this API.","href":"/api-reference/cloudchat/endpoints/get-a-contact"}]},{"group":"Labels","pages":[{"title":"List labels","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/labels","href":"/api-reference/cloudchat/endpoints/list-labels"}]},{"group":"Inboxes","pages":[{"title":"List inboxes","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/inboxes","href":"/api-reference/cloudchat/endpoints/list-inboxes"},{"title":"Get an inbox","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/inboxes/{inboxId}","href":"/api-reference/cloudchat/endpoints/get-an-inbox"}]},{"group":"Campaigns","pages":[{"title":"Preview campaign recipients","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/campaigns/preview-recipients","href":"/api-reference/cloudchat/endpoints/preview-campaign-recipients"},{"title":"Create a campaign","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/campaigns","href":"/api-reference/cloudchat/endpoints/create-a-campaign"},{"title":"Get a campaign","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/campaigns/{campaignId}","href":"/api-reference/cloudchat/endpoints/get-a-campaign"},{"title":"List campaign variables","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/campaigns/variables","href":"/api-reference/cloudchat/endpoints/list-campaign-variables"},{"title":"List message templates","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/inboxes/{inboxId}/message-templates","href":"/api-reference/cloudchat/endpoints/list-message-templates"}]},{"group":"Reports","pages":[{"title":"List reports","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/reports","href":"/api-reference/cloudchat/endpoints/list-reports"},{"title":"Get a report","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/reports/{reportKey}","href":"/api-reference/cloudchat/endpoints/get-a-report"},{"title":"List report query fields","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/report-queries/fields","href":"/api-reference/cloudchat/endpoints/list-report-query-fields"},{"title":"Run a report query","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/report-queries","href":"/api-reference/cloudchat/endpoints/run-a-report-query"}]},{"group":"Agents","pages":[{"title":"List agents","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/agents","href":"/api-reference/cloudchat/endpoints/list-agents"},{"title":"Get an agent","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/agents/{agentId}","href":"/api-reference/cloudchat/endpoints/get-an-agent"},{"title":"Create an agent","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/agents","href":"/api-reference/cloudchat/endpoints/create-an-agent"},{"title":"Update an agent","openapi":"api-reference/specs/cloudchat/v1.json PATCH /v1/accounts/{accountId}/agents/{agentId}","href":"/api-reference/cloudchat/endpoints/update-an-agent"},{"title":"Get agent access","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/agents/{agentId}/access","href":"/api-reference/cloudchat/endpoints/get-agent-access"},{"title":"Set agent access","openapi":"api-reference/specs/cloudchat/v1.json PUT /v1/accounts/{accountId}/agents/{agentId}/access","href":"/api-reference/cloudchat/endpoints/set-agent-access"}]},{"group":"Teams","pages":[{"title":"List teams","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/teams","href":"/api-reference/cloudchat/endpoints/list-teams"},{"title":"Get a team","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/teams/{teamId}","href":"/api-reference/cloudchat/endpoints/get-a-team"},{"title":"Create a team","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/teams","href":"/api-reference/cloudchat/endpoints/create-a-team"},{"title":"Update a team","openapi":"api-reference/specs/cloudchat/v1.json PATCH /v1/accounts/{accountId}/teams/{teamId}","href":"/api-reference/cloudchat/endpoints/update-a-team"},{"title":"List team members","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/teams/{teamId}/members","href":"/api-reference/cloudchat/endpoints/list-team-members"},{"title":"Add team members","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/teams/{teamId}/members","href":"/api-reference/cloudchat/endpoints/add-team-members"}]},{"group":"Macros","pages":[{"title":"List macros","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/macros","href":"/api-reference/cloudchat/endpoints/list-macros"},{"title":"Get a macro","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/macros/{macroId}","href":"/api-reference/cloudchat/endpoints/get-a-macro"},{"title":"Create a macro","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/macros","href":"/api-reference/cloudchat/endpoints/create-a-macro"},{"title":"Update a macro","openapi":"api-reference/specs/cloudchat/v1.json PATCH /v1/accounts/{accountId}/macros/{macroId}","href":"/api-reference/cloudchat/endpoints/update-a-macro"}]},{"group":"Automation Rules","pages":[{"title":"List automation rules","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/automation-rules","href":"/api-reference/cloudchat/endpoints/list-automation-rules"},{"title":"Get an automation rule","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/automation-rules/{automationRuleId}","href":"/api-reference/cloudchat/endpoints/get-an-automation-rule"}]},{"group":"Availability Reasons","pages":[{"title":"List availability reasons","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/availability-reasons","href":"/api-reference/cloudchat/endpoints/list-availability-reasons"},{"title":"Create an availability reason","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/availability-reasons","href":"/api-reference/cloudchat/endpoints/create-an-availability-reason"},{"title":"Update an availability reason","openapi":"api-reference/specs/cloudchat/v1.json PATCH /v1/accounts/{accountId}/availability-reasons/{availabilityReasonId}","href":"/api-reference/cloudchat/endpoints/update-an-availability-reason"},{"title":"Delete an availability reason","openapi":"api-reference/specs/cloudchat/v1.json DELETE /v1/accounts/{accountId}/availability-reasons/{availabilityReasonId}","href":"/api-reference/cloudchat/endpoints/delete-an-availability-reason"}]},{"group":"Native Attribute Requirements","pages":[{"title":"List native attribute requirements","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/native-attribute-requirements","href":"/api-reference/cloudchat/endpoints/list-native-attribute-requirements"},{"title":"Require a native attribute","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/native-attribute-requirements","href":"/api-reference/cloudchat/endpoints/create-a-native-attribute-requirement"},{"title":"Stop requiring a native attribute","openapi":"api-reference/specs/cloudchat/v1.json DELETE /v1/accounts/{accountId}/native-attribute-requirements/{nativeAttributeRequirementId}","href":"/api-reference/cloudchat/endpoints/delete-a-native-attribute-requirement"}]},{"group":"Help Center","pages":[{"title":"List portals","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/portals","href":"/api-reference/cloudchat/endpoints/list-portals"},{"title":"Get a portal","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/portals/{portalSlug}","href":"/api-reference/cloudchat/endpoints/get-a-portal"},{"title":"Create a portal","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/portals","href":"/api-reference/cloudchat/endpoints/create-a-portal"},{"title":"Update a portal","openapi":"api-reference/specs/cloudchat/v1.json PATCH /v1/accounts/{accountId}/portals/{portalSlug}","href":"/api-reference/cloudchat/endpoints/update-a-portal"},{"title":"List categories","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/portals/{portalSlug}/categories","href":"/api-reference/cloudchat/endpoints/list-categories"},{"title":"Get a category","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/portals/{portalSlug}/categories/{categoryId}","href":"/api-reference/cloudchat/endpoints/get-a-category"},{"title":"Create a category","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/portals/{portalSlug}/categories","href":"/api-reference/cloudchat/endpoints/create-a-category"},{"title":"Update a category","openapi":"api-reference/specs/cloudchat/v1.json PATCH /v1/accounts/{accountId}/portals/{portalSlug}/categories/{categoryId}","href":"/api-reference/cloudchat/endpoints/update-a-category"},{"title":"Delete a category","openapi":"api-reference/specs/cloudchat/v1.json DELETE /v1/accounts/{accountId}/portals/{portalSlug}/categories/{categoryId}","href":"/api-reference/cloudchat/endpoints/delete-a-category"},{"title":"List articles","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/portals/{portalSlug}/articles","href":"/api-reference/cloudchat/endpoints/list-articles"},{"title":"Get an article","openapi":"api-reference/specs/cloudchat/v1.json GET /v1/accounts/{accountId}/portals/{portalSlug}/articles/{articleId}","href":"/api-reference/cloudchat/endpoints/get-an-article"},{"title":"Create an article","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/portals/{portalSlug}/articles","href":"/api-reference/cloudchat/endpoints/create-an-article"},{"title":"Update an article","openapi":"api-reference/specs/cloudchat/v1.json PATCH /v1/accounts/{accountId}/portals/{portalSlug}/articles/{articleId}","href":"/api-reference/cloudchat/endpoints/update-an-article"},{"title":"Translate an article","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/portals/{portalSlug}/articles/{articleId}/translate","href":"/api-reference/cloudchat/endpoints/translate-an-article"},{"title":"Delete an article","openapi":"api-reference/specs/cloudchat/v1.json DELETE /v1/accounts/{accountId}/portals/{portalSlug}/articles/{articleId}","href":"/api-reference/cloudchat/endpoints/delete-an-article"}]},{"group":"Uploads","pages":[{"title":"Upload an image","openapi":"api-reference/specs/cloudchat/v1.json POST /v1/accounts/{accountId}/uploads","href":"/api-reference/cloudchat/endpoints/upload-an-image"}]}]},{"product":"Claudia","icon":"robot","pages":[{"title":"Claudia","href":"/api-reference/claudia/sign-in"}]}]}]},"title":"List contacts by id - Cloud Chat","buildId":"dpl_2xiSHD9XEvLsPGPcfoMtkLTB3dy9","deploymentId":"dpl_2xiSHD9XEvLsPGPcfoMtkLTB3dy9","dynamics":["c2aa737661","2b790eda92","b0f84f53ff","a9bb46feb3"],"chunks":["OpenApiReferenceProvider-DmVyH30O.js","utils-BHQqGGOd.js","cloneDeep-izs3Hzxb.js","_Uint8Array-BVIqJ90l.js","isObjectLike-C8vmzPEN.js","isArray-Dcu1dQ5t.js","utils-CD-E4BIt.js","toString-BX-iyh8G.js","isSymbol-CSH9U2Gm.js","addUniqueKeysToSchema-Bp5Lq9Ds.js","snippetPresets-C4xAVCFP.js","style-to-object-BY3JEAdk.js","v4-DIgz8zy6.js","ApiExamples-CgXVLxUC.js","isEqual-BfaiBbcl.js","usePlaygroundInputsStore-BF8I5oUf.js","shallow-Byd0lWnC.js","getApiPlaygroundDisplay-BGOZG1OK.js","CodeSnippet-CpvQL0CY.js","CodeSnippets-B8wkBKXa.js","Page-CBCH2P7b.js","getPastedJson-Ry3scI3Y.js","icon-D7a9HcdD.js","MethodPill-CJ8pmHhz.js","DuplicateIcon-rh1HJF0t.js","createIcon-DvGznqYs.js","DynamicMarkdown-Cc6AuSHS.js","SectionHeading-B4A0S-ep.js","axios-vUo_bRtp.js","Markdown-Cc16CX65.js","clsx-Cs6nMGht.js","lib-DuNMoZ05.js","lib-B8HbPgcC.js","html-void-elements-mCSPHezU.js","dist-zbf22OZA.js","katex-YMM-FMeD.js","marked.esm-CZWythHk.js","AssistantPageLink-C_fs-y5n.js"]}